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WebSphere Application Server installation problems might occur when a parenthesis character is part of the installation directory path

Troubleshooting


Problem

If you use a parenthesis character anywhere in the IBM WebSphere Application Server Version 7.0 installation directory path, then the profile creation process might fail at the end of installation processing. This situation results in a partial success installation message.

Symptom

Also, command-line tools such as ivt.bat, versionInfo.bat, and startServer.bat might fail with an exception, such as in the following example:

C:\Program Files (x86)\IBM\WebSphere\AppServer\bin>versionInfo
\IBM\WebSphere\AppServer\java\jre\bin\java" -classpath "C:\Program was unexpected at this time.

Cause

The parenthesis character is not interpreted properly by WebSphere Application Server Version 7.0 command processing.

Resolving The Problem

To resolve the problem, download and apply Interim Fix PK71847 to your existing installation. This Interim Fix enables WebSphere Application Server command-line tools to run properly when the installation directory path contains a parenthesis character.

In addition, the following alternative workarounds exist for this issue:

  • Uninstall the product and then install it to a different directory path that does not contain parenthesis characters.
  • Manually create a profile with the Profile Management tool after you install the product binaries. Then, the WebSphere Application Server commands, such as the versionInfo.bat command, will work correctly.
  • Create a profileRegistry.xml file with the following line in the app_server_root/properties directory:
    • <?xml version="1.0" encoding="UTF-8"?><profiles/>

Note: WebSphere Application Server does not support using a parenthesis character in the installation path if the parenthesis is NOT preceded by a space character.

Related Information

Release notes for Version 7.0

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Install","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0","Edition":"Base;Express;Network Deployment","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SS7JFU","label":"WebSphere Application Server - Express"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21318409

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