Fixes are available
APAR status
Closed as program error.
Error description
After a session timeout while in the Portlet Palette, user tries to login again and gets a full screen of Portlet Palette or blank screen. STEPS TO REPRODUCE: -Login to Portal -Click on the + for the Portlet Palette =Wait for idle session timeout -Enter some text in the search field for the palette and click on the Search icon. -The portlet palette window exhibits the session timeout message that tells USER to go back to Portal Home. -click on Launch->Home, which takes USER to the login page. -submit credentials and get a completely blank screen (no theme elements either) or possibly the portlet palette in the full screen.
Local fix
Manually type URL for /wps/myportal or close and reopen browser.
Problem summary
Fixed A fix is available from Fix Central: http://www.ibm.com/eserver/support/fixes/fixcentral/swg/quickord er?apar=PK51772&productid=WebSphere%20Portal&brandid=5 You may need to type or paste the complete address into your Web browser.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PK51772
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
60A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2007-08-27
Closed date
2007-08-31
Last modified date
2008-04-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R60A PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.0.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
04 April 2008