Fixes are available
Rational ClearQuest Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1
APAR status
Closed as program error.
Error description
When starting CQ 9.0.x cqtool it will not start but throw following error: C:\Users\Administrator>cqtool Can't load JNI module. Did you build it at install time? Error: Can't load 'C:/Program Files (x86)/IBM/RationalSDLC/common/lib/perl5/site _perl/5.16.1/MSWin32-x86-thread-multi/auto/Inline/Java/JNI/JNI.d ll' for module I nline::Java::JNI: load_file:The specified module could not be found at C:/Progra m Files (x86)/IBM/RationalSDLC/common/lib/perl5/5.16.1/MSWin32-x86-threa d-multi/ DynaLoader.pm line 190. at C:/Program Files (x86)/IBM/RationalSDLC/common/lib/perl5/site_perl/5.16.1/MS Win32-x86-thread-multi/Inline/Java.pm line 193. at C:/Program Files (x86)/IBM/RationalSDLC/common/lib/perl5/site_perl/5.16.1/MS Win32-x86-thread-multi/Inline/Java.pm line 193. Compilation failed in require at C:/Program Files (x86)/IBM/RationalSDLC/common/ lib/perl5/site_perl/5.16.1/MSWin32-x86-thread-multi/Inline/Java. pm line 193. BEGIN failed--compilation aborted at C:/Program Files (x86)/IBM/RationalSDLC/com mon/lib/perl5/site_perl/5.16.1/cqcli/Util.pm line 105. Compilation failed in require at C:\Program Files (x86)\IBM\RationalSDLC\Clearqu est\cqcli\bin\cqtool.pl line 43. BEGIN failed--compilation aborted at C:\Program Files (x86)\IBM\RationalSDLC\Cle arquest\cqcli\bin\cqtool.pl line 43. This is caused by incorrect paths in the CQCLI_PATH environment variable. Specifically the path to the CQ provided JRE. The out-of-the-box value is: CQCLI_PATH=C:\Program Files (x86)\IBM\RationalSDLC\ClearQuest;C:\Program Files (x86)\IBM\RationalSDLC\Common;C:\Program Files (x86)\IBM\RationalSDLC\Common\Java5.0\jre\bin;C:\Program Files (x86)\IBM\RationalSDLC\Common\Java5.0\jre\bin\classic;C:\Program Files (x86)\IBM\RationalSDLC\Clearquest\cqcli\bin;C:\Program Files (x86)\IBM\RationalSDLC\common;C:\Windows\system32;C:\Windows;C:\ Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0 \;C:\Program Files (x86)\IBM\gsk8\lib;C:\Program Files (x86)\IBM\gsk8\bin This is correct for CQ 8.0.1.x, but not for 9.0.1.x, where the (newer) JRE is located in ...\Common\JAVA\... Changing the two incorrect paths in the environment variable allow cqtool to run with CLearQuest 9.0.x. Corrected variable: CQCLI_PATH=C:\Program Files (x86)\IBM\RationalSDLC\ClearQuest;C:\Program Files (x86)\IBM\RationalSDLC\Common;C:\Program Files (x86)\IBM\RationalSDLC\common\JAVA\jre\bin;C:\Program Files (x86)\IBM\RationalSDLC\common\JAVA\jre\bin\classic;C:\Program Files (x86)\IBM\RationalSDLC\Clearquest\cqcli\bin;C:\Program Files (x86)\IBM\RationalSDLC\common;C:\Windows\system32;C:\Windows;C:\ Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0 \;C:\Program Files (x86)\IBM\gsk8\lib;C:\Program Files (x86)\IBM\gsk8\bin
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest * **************************************************************** * PROBLEM DESCRIPTION: * * The ClearQuest cqtool fails to start because the path to the * * JRE is wrong in the CQCLI_PATH environment variable. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.3 The path to the JRE has been corrected in the CQCLI_PATH environment variable.
Temporary fix
Comments
APAR Information
APAR number
PI91747
Reported component name
CQ&CQ MSITE WIN
Reported component ID
5724G3800
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-12-20
Closed date
2018-05-09
Last modified date
2018-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CQ&CQ MSITE WIN
Fixed component ID
5724G3800
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
18 October 2021