Fixes are available
Rational ClearQuest Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearCase Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearCase Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearCase Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearCase Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearCase Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearCase Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearCase Fix Pack 12 (9.0.1.12) for 9.0.1
Rational ClearCase Fix Pack 13 (9.0.1.13) for 9.0.1
APAR status
Closed as program error.
Error description
When installing CCRC Server on an operating system using a non-English language setting, Installation Manager will produce an error stating that CCRC Server cannot be installed due to a problem with the IBM WebSphere Java SDK. This error will be in the install logs: INFO: Checking if a compatible SDK is installed finished. Running command: sh C:\Program Files (x86)\IBM\RationalSDLC\clearquest\cqweb\cqwebprofile\bin\manages dk.bat -enableProfile -profileName cqwebprofile -sdkname 尝试在概要文件中将 IBM WebSphere SDK Java Technology 设置为""时发生错误㠂 (English translation: Error occurred when trying to set IBM WebSphere SDK Java Technology to "" in the profile.)
Local fix
When installing Websphere Application Server, select "English only" support and do not include the local operating system language.
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearCase * **************************************************************** * PROBLEM DESCRIPTION: * * Installation of the ClearCase CCRC WAN Server is failing to * * load into WebSphere on non-English operating systems. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase 9.0.1.3 The installation process was expecting the output of the managesdk command to be in English. This was not the case on a non-English operating system. The installation has been fixed to correctly parse the non-English output.
Temporary fix
Comments
APAR Information
APAR number
PI79794
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-04-11
Closed date
2018-05-09
Last modified date
2018-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R900 PSY
UP
Document Information
Modified date:
12 January 2022