APAR status
Closed as program error.
Error description
Customer ticks the "Refresh the report cache" option of a report, then open a scheduler to choose the "Excel 2007 Data" option. Re-open the Scheduler, but find the "Excel 2007 Data" option disappeared.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 13 * **************************************************************** Configuration Instructions: Once the fix is applied, the schedule must be removed, and recreated.
Problem conclusion
Code Fix
Temporary fix
Comments
A fix for this APAR is targeted for IBM COGNOS 10.2.1 BI Fix Pack 13. The Fix Pack Release Schedule can be found at http://www.ibm.com/software/analytics/support/fixes/pbi_schedule .html.
APAR Information
APAR number
PI70642
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-13
Closed date
2017-05-25
Last modified date
2017-05-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
25 May 2017