Fixes are available
Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 1 (9.0.1.1) for 9.0.1
Rational ClearQuest Fix Pack 2 (9.0.1.2) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearQuest Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1
APAR status
Closed as program error.
Error description
The uninstall of ClearQuest client removes the IBMLDAP_ALTHOME system variable that is also used by the DOORS client. This results in the DOORS client failing to start.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest * **************************************************************** * PROBLEM DESCRIPTION: * * If you have ClearQuest installed with another product like * * DOORs which uses the IBMLDAP_ALTHOME system variable, * * uninstalling CQ removes the variable. DOORs is then unable * * to start. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.0.5 and 9.0.1.1 When uninstalling ClearQuest, the IBMLDAP_ALTHOME system variable is no longer removed if it's needed by another application like DOORs.
Temporary fix
Comments
APAR Information
APAR number
PI69461
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-20
Closed date
2017-09-14
Last modified date
2017-09-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
19 October 2021