Fixes are available
CICS Transaction Gateway for Multiplatforms V9.2 Fix Pack 1
CICS Transaction Gateway for Multiplatforms V9.1 Fix Pack 3
CICS Transaction Gateway for Desktop Edition V9.1 Fix Pack 3
CICS Transaction Gateway Desktop Edition V8.1 Fix Pack 5
CICS Transaction Gateway for Multiplatforms V8.1 Fix Pack 5
CICS Transaction Gateway Desktop Edition V9.2 (all supported platforms)
CICS Transaction Gateway for Multiplatforms V9.2 (all supported platforms)
CICS Transaction Gateway for Multiplatforms V9.0 Fix Pack 5
CICS Transaction Gateway Desktop Edition V9.0 Fix Pack 5
APAR status
Closed as program error.
Error description
Due to a network error a SNA connection to a CICS server becomes unresponsive. This causes the following messages to be written to the Client daemon logs: CCL4636E Allocate session to <server_name> failed with APPC return code X'0300', X'05000000' - retryable CCL2162W The Client daemon process has become unresponsive. Message CCL2162W is repeated many times. Additional search words: msgCCL2162W msgCCL2162 CCL2162 msgCCL4636E msgCCL4636 CCL4636
Local fix
Problem summary
**************************************************************** USERS AFFECTED: All users of CICS TG and SNA connected CICS servers. **************************************************************** PROBLEM SUMMARY: After a SNA network error has occurred, CICS TG tries to reestablish the connection. If the SNA service provider takes a long time to process the ALLOCATE request issued by the Client daemon the reported messages are issued. Requests to other, unaffected server connections will continue to be processed slowly. ****************************************************************
Problem conclusion
CICS TG has been changed to close its connection to the CICS server when no other sessions to that CICS server exist. This prevents the lengthy failed retry attempts.
Temporary fix
Comments
APAR Information
APAR number
PI68596
Reported component name
CICS TRNS GATE
Reported component ID
5724I8102
Reported release
810
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-02
Closed date
2016-12-07
Last modified date
2016-12-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CICS TRNS GATE
Fixed component ID
5724I8102
Applicable component levels
R810 PSY
UP
Document Information
Modified date:
18 October 2021