Troubleshooting
Problem
Collecting data for IBM WebSphere Application Server problems with configuration archive functionality. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
Resolving The Problem
If you have already contacted support, continue on to the component-specific MustGather information. Otherwise, click: MustGather: Read first for WebSphere Application Server.
Application Server configuration archive specific MustGather information
The WebSphere wsadmin scripting AdminTask object is used to work with configuration archives; reference ConfigArchiveOperations command group for the AdminTask object using wsadmin scripting
Gather the following information to debug the Application Server configuration archive problems:
- Enable wsadmin tracing on source and target WAS_PROFILE by editing the WAS_PROFILE/properties/wsadmin.properties file and uncommenting the following line:
#com.ibm.ws.scripting.traceString=com.ibm.*=all=enabled
Note: Remove "#" from the first column and save the file.
- Run the export command from the WAS_PROFILE/bin directory. For example:
$AdminTask exportServer {-archive c:/myServer.car -nodeName node1 -serverName server1}
$AdminTask exportWasprofile {-archive c:\myCell.car}
- Run the collector tool from the WAS_PROFILE where AdminTask export command is issued. Also provide the exported .car file from AdminTask command.
- Run the AdminTask import command on target system. For example:
$AdminTask importServer {-archive c:/myServer.car [-nodeInArchive node1][-serverArchive server1][-nodeName node1][-serverName server1]}
$AdminTask importWasprofile {-archive c:\myCell.car}
- Run the collector tool from the WAS_PROFILE where the AdminTask import command is issued.
- Follow directions in MustGather: Read First for opening a PMR and sending data to IBM® Support.
- Follow instructions to send diagnostic information to IBM support.
For a listing of all technotes, downloads, and educational materials specific to the Administrative Scripting Tools component, search the WebSphere Application Server support site.
Related Information
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Document Information
Modified date:
15 June 2018
UID
swg21200348