Fixes are available
APAR status
Closed as program error.
Error description
Intermittent corrupt CQRPC processes are unable to process OSLC "GET" operations and yield a 403 error
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * Under some circumstances certain ClearQuest Web requests, * * such as OSLC requests, can yield 403 errors. Although * * extremely intermittent, these errors tend to come in bunches * * and correspond to a particular corrupt cqrpc process within * * the ClearQuest web server. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.5. ClearQuest Web now detects this issue internally, and if possible will retry the failing operation, thus eliminating most if not all of these errors.
Temporary fix
Comments
APAR Information
APAR number
PI99512
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-06-25
Closed date
2018-11-29
Last modified date
2018-11-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
19 October 2021