APAR status
Closed as program error.
Error description
Summary: ******** Rhapsody tool crashes sporadically while working on it. Description: ************ Customer reports that while working on Rhapsody, it freezes up and crashes sporadically. Most of the time the crash occurred when the modeler was working on the items from the browser: * During the rearrangement of the items with 'up' and 'down' arrows * Working on an Interface object, such as adding a reception or editing the description field to the reception Symptoms including short-cut menu picks of the object starting to disappear, property tabs starting to disappear, etc. One modeler also recalled that when he worked with ReporterPlus, the lock-up occurred when: * Both ReporterPlus and Rhapsody are open AND * Using ReporterPlus to revise the report template but no model is loaded AND * Open the model in Rhapsody and generate report from Rhapsody using the template updated from ReporterPlus Symptom: Rhapsody locked up after a few times of report generation. Reference PMR : 90533,422,000 Attachments : \\ilre-dc\TestCases\Rhapsody\225231.zip
Local fix
Problem summary
[APAR PK89324] - Rhapsody tool crashes sporadically while working on it.
Problem conclusion
Fixed in 7.5.1
Temporary fix
Comments
APAR Information
APAR number
PK89324
Reported component name
TLOGIC RHAPSODY
Reported component ID
5724V74RP
Reported release
720
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-06-18
Closed date
2009-12-02
Last modified date
2009-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC RHAPSODY
Fixed component ID
5724V74RP
Applicable component levels
R720 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
02 December 2009