APAR status
Closed as program error.
Error description
Subscriber PackageProcessor relies on eventlog to retrieve the library for an item id. If the subscriberOnly flag is set to true on the subscriber the eventlogdb for the subscriber will not have any entries as a result in the following warning message: ContentServic W com.aptrix.pluto.workflow.DraftDocumentSummary was not found for identity DepRef(id:59abb6804ab07b6b9404dd6035290eb6... In particular case: a draft item was initially syndicated and then promoted to publish state on the syndicato side. Even though this change was syndicated over to the subscriber, both the published and the draft items show up on the subscriber end. When an item is published at the syndicator, the subscriber will carry out 2 actions to replicate this: (1) delete the existing draft (2) create/update the published item. Before deleting the existing draft, subscriber should retrieve the "draft summary" of the item. However, it is unable to retrieve the "draft summary" for a given draft item. so in this case the draft item could not be deleted because the draftdocumntsummary couldnot be rettrieved and that couldnot be retrieved because the packageprocessor is trying to locate the library for the item through the eventlog DB entries which are blank since the subscriberOnly property is set to true. .. Keywords: orphaned drafts draft draft summary orphan delete ..
Local fix
Set the susbcriberOnly flag to false and rebuild the eventlog on the subscriber
Problem summary
Subscriber PackageProcessor relies on eventlog to retrieve the library for an item id. If the subscriberOnly flag is set to true on the subscriber the eventlogdb for the subscriber will not have any entries as a result in the following warning message: ContentServic W com.aptrix.pluto.workflow.DraftDocumentSummary was not found for identity DepRef(id:59abb6804ab07b6b9404dd6035290eb6... In particular case: a draft item was initially syndicated and then promoted to publish state on the syndicato side. Even though this change was syndicated over to the subscriber, both the published and the draft items show up on the subscriber end. When an item is published at the syndicator, the subscriber will carry out 2 actions to replicate this: (1) delete the existing draft (2) create/update the published item. Before deleting the existing draft, subscriber should retrieve the "draft summary" of the item. However, it is unable to retrieve the "draft summary" for a given draft item.
Problem conclusion
Subscriber package processor relies on eventlog to retrieve the library for item. If the event log service turn off, then library is not be able to retrieved. Change the method to get the library directly from the workspace instead of event log database.
Temporary fix
Comments
APAR Information
APAR number
PK72266
Reported component name
LOTUS WEB CONT
Reported component ID
5724I2900
Reported release
60H
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-09-17
Closed date
2008-09-18
Last modified date
2009-03-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS WEB CONT
Fixed component ID
5724I2900
Applicable component levels
R60G PSN
UP
[{"Business Unit":{"code":"BU051","label":"N\/A"},"Product":{"code":"SUPPORT","label":"IBM Web Content Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1.4","Line of Business":{"code":"LOB33","label":"N\/A"}}]
Document Information
Modified date:
21 December 2021