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Jazz for Service Management Version 1.1 Fix Pack 2 Readme

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Abstract

This document describes the contents of Jazz™ for Service Management Version 1.1 Fix Pack 2 along with download and install information, known issues and link to the fix list.

Download Description

Product/Component release: 1.1
Update name: Fix Pack 2
FIX ID: 1.1.0-TIV-JazzSM-multi-FP002
Published date: 20 December 2013
Last modified date: 1 April 2014

Table of Contents
Sections Description
This section provides information about the contents of the fix pack.
This section provides instructions and links to download the fix pack for your platform from IBM® Fix Central.
This section provides information and links to download the base release with Fix Pack 2.
This section provides important information about any prerequisites to have installed in your target environment before you install the fix pack.
This section provides information related to the impact of this fix pack to allow you to assess how your environment might be affected.
This section provides links to the installation instructions to install this fix pack in your environment, including any tasks to do before and after the fix pack installation.
Click to review a list of the defects (APARs) resolved in this fix pack and any earlier fix packs.
This section provides a list of the known problems (open APARs or defects) identified at the time of this fix pack release.

Fix pack contents

Jazz for Service Management Version 1.1 Fix Pack 2 contains the following packages:

  • 1.1.0-TIV-JazzSM-multi-FP002.zip: 64-bit, multiplatform, IBM Installation Manager software package repository for the following Jazz for Service Management integration services: Administration Services 1.1.0.2, IBM Dashboard Application Services Hub 3.1.0.2, Registry Services 1.1.0.2, and Security Services 1.1.0.2
  • 1.1.0-TIV-JazzSM-TCR-AIX64-FP002.tar.gz: IBM Tivoli® Common Reporting 3.1.0.2 installation package for AIX 64-bit platforms
  • 1.1.0-TIV-JazzSM-TCR-LINUX64-FP002.tar.gz: IBM Tivoli Common Reporting 3.1.0.2 installation package for Linux 64-bit platforms
  • 1.1.0-TIV-JazzSM-TCR-LINUXzSeries64-FP002.tar.gz: IBM Tivoli Common Reporting 3.1.0.2 installation package for Linux on System z® 64-bit platforms
  • 1.1.0-TIV-JazzSM-TCR-WIN64-FP002.zip: IBM Tivoli® Common Reporting 3.1.0.2 installation package for Windows 64-bit platforms

    Attention: The Windows package was refreshed on 6 March 2014 because of an IBM Cognos® upgrade issue that was identified in the original package. For more information, see Scheduled refresh of Tivoli Common Reporting 3.1 Fix Pack 2 on Fix Central.

Download fix pack

You can download Jazz for Service Management Version 1.1 Fix Pack 2 from Fix Central.

Download and extract 1.1.0-TIV-JazzSM-multi-FP002.zip if you want to update the following Jazz for Service Management integration services: Administration Services 1.1 or 1.1.0.1, IBM Dashboard Application Services Hub 3.1 or 3.1.0.1, Registry Services 1.1 or 1.1.0.1, and Security Services 1.1 or 1.1.0.1.

Download and extract platform-specific 1.1.0-TIV-JazzSM-TCR-platform-FP002.zip|tar.gz, if you want to update Tivoli Common Reporting 3.1 or 3.1.0.1.

To download and extract the fix pack, complete the following steps:

  1. On each machine on which Jazz for Service Management integration services are installed, create a temporary directory for fix packs, referred to as the JazzSM_FP_Home directory.

    Restriction: Ensure that the path to this directory does not contain any spaces, ASCII, or special characters.

  2. Download the fix pack compressed files for your platform from IBM Fix Central as follows:
    1. Open your web browser. Ensure that you sign into IBM.com or IBM Support Portal; enter one of the following URLs:
    2. From the Product Group list, select Tivoli.
    3. From the Select from Tivoli list, select Jazz for Service Management.
    4. From the Installed Version list, select the current version of Jazz for Service Management that you have installed, that is, Version 1.1.
    5. From the Platform list, select the platform on which you want to install the fix pack.
    6. Click Continue. The Identify Fixes page opens.
    7. Use the default option, Browse for fixes; click Continue.
    8. On the Select fixes page, select the Fix Pack 2 ID:
      • 1.1.0-TIV-JazzSM-multi-FP002

      Click Continue.

      Note: If you have not yet signed into IBM.com, you are now prompted to sign in or register.

    9. On the Download option page, select one of the following download options; click Continue.
      • Download using Download Director
      • Download using bulk FTP
      • Download using your browser (HTTP)
    10. Review the terms and conditions, and click I agree.
    11. Follow the online instructions for your chosen download option, and download the fix pack packages.
  3. Extract the contents of the compressed files to the temporary fix pack directory.

    Note: On Windows systems, the extraction process can create the 1.1.0-TIV-JazzSM-multi-FP002 directory or TCRInstaller/3.1.0.2/update for Tivoli Common Reporting. On UNIX systems, specify the directory during the extraction process.

Download base release with fix pack
Jazz for Service Management Version 1.1.0.2 is a full refresh of Jazz for Service Management Version 1.1 Base with Fix Pack 2. If you do not have the Jazz for Service Management DVDs, you can download electronic images for the full refresh of the offering from IBM Passport Advantage®. See Downloading Jazz for Service Management.

Prerequisites and co-requisites
Ensure that your existing environment meets current Jazz for Service Management requirements. See Detailed system requirements.

You must have an existing Jazz for Service Management Version 1.1 or 1.1.0.1 GA environment that has any the following integration services installed:

  • Administration Services Version 1.1 or 1.1.0.1
  • Dashboard Application Services Hub Version 3.1 or 3.1.0.1
  • Registry Services Version 1.1 or 1.1.0.1
  • Security Services Version 1.1 or 1.1.0.1
  • Tivoli Common Reporting Version 3.1 or 3.1.0.1
Impact Assessment

This fix pack of Jazz for Service Management provides critical fixes to resolve APARs.

You should update all installed integration services in the same application server profile to the same fix pack level.

Dashboard Application Services Hub and Registry Services provide a set of features as Technology Preview Code.
Attention: Technology Preview Code is for evaluation only and not supported. For more information about Technology Preview Code licensing and terms and conditions, see Notices.

For more information about new features and enhancements in this fix pack, see What's new in Fix Pack 2 in the Jazz for Service Management information center.

Installation instructions
Known problems
Defect Description
Installation known problems
42890

Roll back from Version 1.1.0.1 to 1.1 failed after updating Version 1.1 with Fix Pack 1 and then Fix Pack 2
http://www.ibm.com/support/docview.wss?uid=swg21660536

42287

Jazz for Service Management launchpad custom flow does not validate whether the value that is entered in the IBM DB2 10.1 or later, ESE installation image field is a path to a valid, supported version of DB2.
The launchpad does not currently validate whether the specified installation images represent versions of the middleware that Jazz for Service Management supports. It is a known limitation.

42001

On Windows systems only: Missing WebSphere Application Server APAR fix causes inconsistent update failures for Dashboard Application Services Hub
http://www.ibm.com/support/docview.wss?uid=swg21661810

41893

Installing Reporting Services by using custom workflow fails when the user is db2admin
http://www.ibm.com/support/docview.wss?uid=swg21660057

40232

The launchpad full installation and custom workflow fail when the password for the DB2 instance owner contains a space character

36792

Registry Services configuration features during upgrade must be unique based on correct naming convention, that is, Schema Configuration and Application Configuration

35394

DB2 instance user name is not autofilled with correct values from the DB2 instance that is used by Jazz for Service Management.
http://www.ibm.com/support/docview.wss?uid=swg21660496

35366

The Registry Services Schema > Configuration feature is not displayed in the Installation Manager > Features panel if the launchpad is not restarted after installing DB2 by using the launchpad Tools > DB2 Setup wizard.

Workaround:After DB2 is installed by using launchpad Tools > DB2 Setup wizard, close the launchpad. Start the launchpad and then install Registry Services.

35334

Validation of the file paths in the Jazz for Service Management launchpad source location fields is not always correct.
http://www.ibm.com/support/docview.wss?uid=swg21660496

35179

The Jazz for Service Management 1.1 or later package repository and IBM WebSphere Application Server 8.5 or later package repository fields in the launchpad do not accept a file path with a valid Installation Manager software repository repository.conf file.
http://www.ibm.com/support/docview.wss?uid=swg21660496

35087

Simple installation log is not translated

34039

The values of the fields in the launchpad Custom >Source Locations > DB2, WebSphere Application Server, and Tivoli Common Reporting source locations panel overlay the field labels.
http://www.ibm.com/support/docview.wss?uid=swg21660496

33806

Launchpad must check and report if Installation Manager is already open and it must not allow the user to proceed with the installation

33698

The launchpad custom flow does not check for the version of DB2 installed on local machine to install the registry and reporting integration services.

29728

On Linux systems only: Unable to select the DB2 instance in the Installation Manager > Database Configuration panel

29314

When WebSphere Application Server 8.0 and Dashboard Application Services Hub are already installed, wrong Jazz for Service Management profile location getting is when installing WebSphere Application Server 8.5 and Registry Services

28482

Application property and flyovers are in English

25570

Dependencies between services not enforced by Installation Manager

Administration Services known problems
41285

Help file for Manage task displays old parameter names when you update from Jazz for Service Management from Version 1.1.0.1 to 1.1.0.2

Dashboard Application Services Hub known problems
42956

Disjoining a high availability node fails after updating to Dashboard Application Services Hub Version 3.1.0.2

42512

Unable to display severity icon in list widget for Jazz for Service Management Version 1.1.0.1 with WebGUI Version 7.4.0.2 connection

42266

In Topology view 'Center In View' option of search dialog does not work for the nodes within 2 levels of subgraphs

42235

Internet Explorer Version 9 (intermittent): Custom Help IFRAME content display is shrunken

42233

Tooltip blocking the clicks on widget

42208

Table column width changes, persisted by reuse of Portlet Action request URLs through AJAX, cause unpredictable side effects

42207

Redundant Table column width preference saves reduces server scalability

42164

Edit mode: Using double quotes in a page title freezes edit mode

42162 Using double quotes in page title freezes edit mode
http://www.ibm.com/support/docview.wss?uid=swg21659908
42152

The Search button searches for the views as well as pages

41958

Duplicate connection names are allowed when adding a connection to the Dashboard Application Services Hub server

41950

Dashboard Application Services Hub is logging an IBM Tivoli Director Integrator NullPointerException on startup

41883 Event propagation is not happening when the Provider connections are created using different provider Ids (Other than default)
http://www.ibm.com/support/docview.wss?uid=swg21659913
41823

Rows are not aligned properly in the Table widget when indirect select is enabled and the page is zoomed

41793

Console server crashed with java.lang.OutOfMemoryError: Java heap space

41789 Topology selection no longer works if browser's zoom level is changed
http://www.ibm.com/support/docview.wss?uid=swg21659902
41494

Deploying a ContentBox to a folder with spaces causes ArrayIndexOutOfBoundsException

41170

In 6 List Widgets with Dynamic Update longevity testing, console server slows down and no data returned to client side after 4 hours testing

41119

consolecli help for AddUpdatePreferenceProfile is incorrect

41059

Unable to save a new page after adding and deleting a widget

40967

Error message ATKRST100E in edit mode when using conditions "equal" or "does not equal" in Preliminary Data Filter

40715

LineWrap in Table Cell does not work

40270

Bidirectional Languages only: Options in footer of table filter dialog are not aligned as per bidirectionality guidelines

39999

Column in TreeTable is not displayed properly

39848

Internet Explorer Version 10: Memory leak on a page with 6-VolumeBar and dynamic update configured during 24 hours longevity test

39621

TableView not clearing selection before applying filter

39145

Topology Widget subgraph minimize position is inconsistent

38786 Internet Explorer Versions 9 &10 (64-bit): Topology is loaded with Demo Topology and Tivoli Business Service Manager providers
http://www.ibm.com/support/docview.wss?uid=swg21659618
38683

Browser-side memory leak in 6-VolumeBar longevity test

38672

Internet Explorer 10: Topology widget Dynamic Update memory increases 7.48MB per hour during 8 hour longevity testing

38264

Options saved in edit mode and Preferences are not discarded by canceling page edit.

37014

Properties Dialog window default width too narrow

36895

Browser-side memory leak in 6-TreeTable page with Refresh Timer longevity test

36868

Internet Explorer 10: Table widget Dynamic Update memory increases 7.7MB per hour during 8 hour longevity testing

38666

Internet Explorer Version 9: Browser-side memory leak in 6-Gauge page longevity test (Value Status Gauge, Analog Gauge, Volume Bar)

36864

Need some type of feedback when widget encounters provider error

36863

Extra scroll bar on table when error message appears

36861

Old Labels are retained even after the data provider is changed

36791

Firefox ESR 17: Memory leak with Status gauge, Volume bar, Analog gauge, and a combination of Refresh timer longevity testing

36789

The end-to-end response time of a Topology widget with 1000 rows on a page exceeds the target time

36787

Topology portlet: Operation and usability issues

36786

Multiple dialogs can be opened with the keyboard in Enhanced Progress bar and Message Dialog

36773

Internet Explorer Version 8 & 9: The end-to-end response time of the sample dashboard on a page exceeds the target time

36770

Topology portlet: Internet Explorer Version 9: Issues interacting with nodes using mouse

36705

Go To Page control behavior issues

36704

Size of 'Go To Page' dialog box needs to be corrected

36699

Tooltip for property-level tasks is "General" in Properties dialog

36697

Table row tooltip shows data even when tooltip value is set to blank

36694

Link tooltip not rendering properly after removing relationship

36693

linkChanged event does not handle style updates

36691

Topology widget: Busy indication not displayed for all the time that the view content is gathered, laid out, and rendered

36690

Problems with Large Preview in Tivoli Business Service Manager

36604

Accessibility: StartColor/Axis cannot be read by using the "Visualization Options" in JAWS

36601

Accessibility: Cannot tab to some elements on Charting visualization panel

36600

Chart creation panels has too many scrollbars when the resolution is set to 1024*768

36598

Internet Explorer: PageName text field cannot receive focus in some scenarios

36597

Mobile mode: Cannot zoom and pan full console mode

36595

Browser-side memory leak in 6-List page longevity test

36591

Long widget titles are clipped in mobile mode

36583

Error 404 displayed when saving a new connection

36582

Some images cached 7 days without optimization

36581

No Error Message is displayed when the server is stopped while logged in

36580

Ignorable warning message of 'No such file' during preupgrade/upgrade

36567

Processing indicator needed during welcome page loading

36565

Theme preview does not work completely

36552

Default page location changes unexpectedly

36551

Bidirectional text: No base text direction on new connection page – connections portlet

36548

Bidirectional text: No base text direction in advanced filter dialog – connections portlet

36545

Component direction versus text direction is broken

36542

AdminPortlets do not scale well for large row counts

36541

Console preference profile direction not followed

36539

Browser scroll bars appear when taskbar drop down list is too large

36538

Refreshing the browser resizes the available roles table

36537

Viewing 6 JVM chart pages on Internet Explorer Version 9 exceeds targeted time

36535

Wiring: Target of wire displays as "Create New Freeform Page"

36534

Accessibility: Violations in Dashboard Application Services Hub embedded help information center

36533

Unable to edit a role name and user association at same time

36532

Command prompt goes to parent directory after executing upgrade.bat|sh

36531

Required role error message displays "{0}"

36530

Restore and Maximize browser operations lead to truncated content in the Widget Builder

36529

Dragging a widget does not jump to login page when system times out

36528

Mirror incorrectly after changing bidirectional (BIDI) settings for the "Widgets" widget

36527

Widget page displays incorrectly after setting widget direction

36525

Console Preference Profile role selection usability

36522

Internet Explorer Version 9: Double clicking on title bar breaks charting

36385

Double Processing Icons in Widget Builder - Intermittent

36584

Accessibility: JAWS reads redundant info on a search of data sets

36382

"Export package name" value displays incorrectly on Internet Explorer Version 10

36380

Analog gauge with Chart redraws when it should not do so

36379

Performance: TransformationTarget Request runs for a long time

36376

Dashboard Application Services Hub embedded help information center deletes Lightweight Third-Party Authentication (LTPA) cookies in some scenarios

36375

Bidirectional text: "Component direction" does not work on page with connections

36372

Save and Exit Page performs badly for many concurrent users

36370

Page action select/delete is slow on Page portlet

36368

Internet Explorer Version 10: Hotspot widget memory increases during 8 hour longevity testing

36367

Performance: Browser refresh does not refresh eDayTrader USA on Internet Explorer Version 9

36365

Internet Explorer Version 10: Line widget with Dynamic update memory leaks in an 8 hour test

36250

In edit mode, new array data entry works only with 'enter' and not when using the 'tab' key

36103

If Group-By is chosen and the required attribute is then changed, the group-by attribute should be cleared and a message displayed

36099

Flickering of List Widget processing items

36096

Analog Gauge rendering issues on Internet Explorer for RightTo Left languages

35393

Problem using the filter in the table widget

35029

Firefox -Table widget: New Row does not show fully in the grid, filtering using the Table AddRow API,

35024

Navigation to pages in Notebook for a blind user is difficult

35488

Unable to edit a page while a widget is maximized

32724

Repeatedly clicking back and next in widget creation can result in blank panel

Registry Services known problems
44576

Concurrent creation of Provider Record Templates yields OptimisticLockException

43581

ISA DC DB2 collector does not collect all expected data if the database user has spaces in its password
http://www.ibm.com/support/docview.wss?uid=swg21664359

43413

Registry Services should allow database installation with a database user that has spaces in its password
http://www.ibm.com/support/docview.wss?uid=swg21663664

43384

Registry Services documentation contains a sample payload for batch update of Registration Records that can corrupt Registry Services database
http://www.ibm.com/support/docview.wss?uid=swg21661860

43209 Registry Services queries for Service Provider records do not support quotation marks
http://www.ibm.com/support/docview.wss?uid=swg21662661
42003

Registry Services is unable to return only URLs in responses to queries using JSON and Turtle

41888

During concurrency batch testing, Registry Services application throws an org.apache.openjpa.persistence.EntityExistsException exception while processing multiple threads to reconcile the Resource Record after creation of Registration Records related to that Resource Record

38895

Registry Services server at fix pack level should discard server provider extended properties if database is at 1.1.0.0 level
http://www.ibm.com/support/docview.wss?uid=swg21650177

38395

Jazz for Service Management Installation Manager rollback from 1.1.0.1 to 1.1 fails in registering resources
http://www.ibm.com/support/docview.wss?uid=swg21649784

37621

Floating point properties are returned with less precision than when they were created.

32473

Execution of Resource Shape CLIs concurrent with first startup of Registry Services application might break queries of Service Provider records in future calls
http://www.ibm.com/support/docview.wss?uid=swg21646069

35345

Optimizations for closure computation

Security Services known problems
No known issues
Tivoli Common Reporting known problems
30106 Tivoli Common Reporting uninstallation is not removing all files when Tivoli Common Reporting Administration Services tasks are run.
27353 Problem with running BIRT reports with extended pogo logging.
22548 Unable to start Common Reporting immediately after opening Help > IBM Cognos on the Web.
Connect, learn, and share with the Jazz for Service Management Community

Jazz for Service Management and its integration services have an active community that can provide you with additional resources. Browse and contribute to the forums, contribute to the blog, and review the wiki. You can also learn more about upcoming releases and provide feedback.
See Jazz for Service Management community on Service Management Connect.

Notices

This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

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Change History

6 March 2014 - Updated Fix pack contents section to highlight that the Tivoli Common Reporting Fix Pack 2 Windows package was updated to provide a workaround for a Cognos upgrade issue, which was identified in the original package.

Off
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Document Information

Modified date:
15 June 2018

UID

swg24035741