APAR status
Closed as program error.
Error description
Cannot setup Ration Asset Manager due to the following error message: 'An unexpected error has occurred.' Exception javax.faces.el.EvaluationException: javax.faces.el.EvaluationException: Error getting property 'eeConsumerLicenseAllowed' from bean of type pagecode.includes.Preferences: java.lang.NullPointerException ? How to workaround the issue: User needs to have one of the following license settings. IBM Rational Asset Manager Enterprise Edition Svr License Key IBM Rational Asset Manager Enterprise Edition Collaborator Authorized User License Key IBM Rational Asset Manager Enterprise Edition Publisher Authorized User License Key Or IBM Rational Asset Manager Enterprise Edition Svr License Key IBM Rational Asset Manager Enterprise Edition Publisher Floating License Key IBM Rational Asset Manager Enterprise Edition Collaborator Floating License Key
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** The problem is due to an API that is returning null instead of an empty array when requesting the license feature information. Need to test for null.
Problem conclusion
Fixed in Rational Asset Manager V7.5
Temporary fix
Comments
APAR Information
APAR number
PM13823
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-05-05
Closed date
2010-09-28
Last modified date
2010-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL ASSET MGR
Fixed component ID
5724R4200
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
28 September 2010