Fixes are available
APAR status
Closed as program error.
Error description
Servers that contain underscores within the hostname cannot comp lete the installation of Rational Synergy for use with webmode c lients. The initial error you will see from attempting to start a webmod e session is: error: 'Wrong password, please try again'. The synergy.log will contain the line: javax.naming.CommunicationException: null:389 [Root exception is java.net.UnknownHostException: null]) this is actually coming from the inability to parse the hostname within the system_info.txt file for Rational Directory Server. Changing the CCM_HOME/etc/system_info.txt settings to use ipaddr ess will resolve the connection problem to Rational Directory Se rver, but that is incidental. An attempt to login to the web server as an Admin in order to ad d/delete databases from the ccm_server will work, but any attemp t to add or remove a database will fail with: 'Error: This database is assigned to server http://?hostname?:? port?'
Local fix
Problem summary
CCM_Server cannot parse hostnames with underscores.
Problem conclusion
add checks to ccmsrv create and ccmdb create/unpack/load/copy commands to give a warning message if the server hostname contains underscore.
Temporary fix
Comments
APAR Information
APAR number
PM11182
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-30
Closed date
2010-07-06
Last modified date
2010-07-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020