Troubleshooting
Problem
When a windows app is newly installed, and opened for the first time, the user cannot log in.
Resolving The Problem
Close the app and then repoen the app to log in.
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
28 February 2020
UID
ibm13113373