A fix is available
APAR status
Closed as program error.
Error description
Under certain circumstances, it is possible for an export from M icrosoft Word 2007 to IBM Rational DOORS to fail with Error 5941 . The problem only manifests for certain documents with OLE pic ture objects on some systems that have both Office 2003 and Offi ce 2007 installed. The issue is intermittent; the same document may export successf ully from Word 2007 to DOORS on one system with Office 2003 and 2007, yet fail on a different system that also has Office 2003 a nd 2007 and runs the same version of DOORS. Possible workarounds: - use Office 2003 - save the document as RTF and then import the RTF document to D OORS - in Word 2007, remove the OLE picture that triggers the error a nd do the export to DOORS (you will need to add the picture back manually within DOORS)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Under certain circumstances, it is possible for an export from Microsoft Word 2007 to IBM Rational DOORS to fail with Error 5941. The problem only manifests for certain documents with OLE picture objects on some systems that have both Office 2003 and Office 2007 installed.
Problem conclusion
Some fixes related to Word export, import, OLE and Clipboard handling have been implemented. The problem is fixed as a result of these changes.
Temporary fix
Comments
APAR Information
APAR number
PM04954
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-12
Closed date
2011-09-28
Last modified date
2011-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R920 PSN
UP
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Document Information
Modified date:
24 October 2021