APAR status
Closed as program error.
Error description
Framework Manager freezes for several (5-10) minutes when clicking Save in Tools > Model Report after selecting XML format. After several minutes, the Save dialog appears, and the actual Save process is quickly finished. However, if the user then clicks Close (instead of the Red 'X'), Framework Manager freezes for several (5-10) minutes again. This issue has been reproduced on IBM Cognos 8 BI 8.3 SP3, 8.4 GA, and 8.4 SP2. There is no suitable explanation for the poor performance. At the very least, FM should indicate that this may take some time. In addition, closing a dialog window should not take so long when simply clicking the Close hyperlink (as opposed to the red 'X', which closes the Dialog quickly).
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PK99334
Reported component name
COG BI FRAMEWK
Reported component ID
5724W12FM
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-22
Closed date
2010-10-28
Last modified date
2010-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG BI FRAMEWK
Fixed component ID
5724W12FM
Applicable component levels
RA10 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWR","label":"Framework and Map Manager v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
28 October 2010