Troubleshooting
Problem
When an image file is replaced in the IIS gateway interactive HTML reports keep showing the old image in Internet Explorer (IE) until cache is deleted in IE
Cause
Image files are cached in IE
Resolving The Problem
1. Follow steps described in the 'How to disable caching for a Web site or application' part of the Microsoft document at
the https://docs.microsoft.com/en-us/iis/configuration/system.webserver/staticcontent/clientcache
2. When replacing an image file make sure its modification date is changed, for instance, open the image in Paint and save without any changes.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0.9","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Was this topic helpful?
Document Information
Modified date:
15 June 2018
UID
swg22013611