Troubleshooting
Problem
One or more users that are not part of the system administrators group receive an error when trying to run reports or queries.
Symptom
"QE-DEF-0288 Unable to find the database Data Source Name in the content store. "
Cause
Either the data source in Cognos Data server connections does not exist.
or
The user does not have the proper permissions.
Resolving The Problem
Add the data source in Cognos Data server connections if it does not exist.
Ensure that the user has the proper permissions:
- Execute and Traverse on the data source itself
- Execute and Traverse on the Cognos namespace
Steps:
1. Open Cognos Administration and go to the Configuration tab.
2. Click Data Source Connections.
3. If your data source is not listed, you will have to create it. Otherwise:
4. Click Set Properties beside the data source, then click the Permissions tab.
5. Ensure that the affected users have Execute and Traverse permissions, and click OK.
6. In Cognos Administration, Click the Security tab.
7. Click the Set Properties icon for the Cognos namespace, and then click the Permissions tab.
8. Ensure that the affected users have Execute and Traverse permissions, and click OK.
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Document Information
Modified date:
15 June 2018
UID
swg22013348