APAR status
Closed as program error.
Error description
You run a Statistics 20 Production Facility job in the background against a remote Statistics Server 20 installation on Windows 2008 Server R2. You attempt to check on the job status by clicking on the Background Job Status tab within the Production Facility on the Statistics client machine. The tab is unresponsive and appears unusable.
Local fix
Use the Statistics Server Administration Console to edit the configuration of the "Background Output Temporary Directory" from the default "C:\Windows\Temp" path to one where all unprivileged users will have permission to create output files.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Statistics 20 Production Facility where connected * * to a Statistics 20 Server deployed on Windows 2008 Server * **************************************************************** * PROBLEM DESCRIPTION: * * You run a Statistics 20 Production Facility job in the * * background against a remote Statistics Server 20 * * installation on * * Windows 2008 Server R2. * * You attempt to check on the job status by clicking on the * * Background Job Status tab within the Production Facility on * * the * * Statistics client machine. The tab is unresponsive and * * appears * * unusable. * **************************************************************** * RECOMMENDATION: * * Upgrade Statistics clients and Statistics Server to release * * 20 Fixpack 1 * ****************************************************************
Problem conclusion
Upgrade Statistics clients and Statistics Server to release 20 Fixpack 1
Temporary fix
Comments
APAR Information
APAR number
PM47727
Reported component name
SPSS STATISTICS
Reported component ID
5725A54ST
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-13
Closed date
2012-02-16
Last modified date
2012-02-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SPSS STATISTICS
Fixed component ID
5725A54ST
Applicable component levels
RJ00 PSN
UP
RJ00 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCQ88K","label":"Statistics Desktop"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
16 February 2012