APAR status
Closed as program error.
Error description
Custom calendar files generated in 8.1 and which load successfully into 8.1 fail to load in 8.4.1 with ????CMM-SYS-5999??The metrics management service encountered an internal error.????Details????String argument is null?? WHILE executing Java call...?? WHILE Executing call (com.cognos.cmm.worker.setup.WizardThrowError) for page 'wizard_throwerror'.?? WHILE ALP worker executing call pid=wizard_throwerror call=[?? CallName='com.cognos.cmm.worker.setup.WizardThrowError' CallParamName='getCall1' IsJavaCall='true' ProcParamCount='22' FirstParamIndex='1' ForceExecute='false' Session='<null>'?? DataSetNames=[<null>]?? ParamMeta=[ Param=[getCall1=[Param-List='top' { ...etc.????appearing in the lower half of the page. It is then not possible to close the lower-half page display which contains the error.????A similar problem also occurs with 10.1 FP1.
Local fix
Ensure that the level IDs in the custom calendar do not exceed a single character. The level ID is the first column in the lvl and the cal files.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to Cognos BI Server 10.2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM46146
Reported component name
COG8 BI METRIC
Reported component ID
5724W12MS
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-22
Closed date
2012-09-11
Last modified date
2012-09-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI METRIC
Fixed component ID
5724W12MS
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCRGHL","label":"Metrics Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 September 2012