APAR status
Closed as program error.
Error description
Upgrade from IBM Rational ClearCase 7.1.1.3 to 7.1.1.4 fails with an error: 'Unable to find custom install operation com.ibm.rational.team.service' The upgrade fails when using a silent response file when the following key is set: ?com.ibm.cic.common.core.preferences.directArtifactAccessMode' value='false'? while a previous install was set to 'true'. This property disables IBM Installation Manager from downloading repository data to the local system for install. WORKAROUND: Copying the IMShared directory from another machine with the same version of Installation Manager with this property set to 'false' previously will allow this property to be set to 'false' on the intended machine.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Upgrade from CC 7.1.13 to 7.1.14 fails, as artifacts required for uninstall can not be accessed.
Problem conclusion
This issue has been fixed in IM 1.5
Temporary fix
Comments
APAR Information
APAR number
PM44121
Reported component name
CC&CC MSITE WIN
Reported component ID
5724G3300
Reported release
144
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-20
Closed date
2011-09-29
Last modified date
2011-09-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM INSTALL MGR
Fixed component ID
RATLIMG00
Applicable component levels
R144 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSDV2W","label":"IBM Installation Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.4.4","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
25 October 2021