IBM Support

How to add additional contacts to a case?

Question & Answer


Question

You can add additional contacts to a support case to receive notifications and updates.
How to add additional contacts to a support case?

Answer

Information on adding team members to new and existing cases can be found at the following link in the Support Portal
This page also includes links for how to open a casemanaging your account access and administering users' access to support cases.

Adding Team Members to New and Existing Cases
https://www.ibm.com/mysupport/s/article/Adding-users-when-opening-a-case

Related Information

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Document Information

Modified date:
27 July 2022

UID

swg22011635