APAR status
Closed as program error.
Error description
The Portal AI rest feeds that the members portlet consumes is throwing an exception if the user no longer exists.
Local fix
Run the cleanup-users task
Problem summary
The code is now handling the exception and writes a log statement.
Problem conclusion
A code fix for this issue is integrated into Cumulative Fix 14 - available from Fix Central: Portal 6.1.0.3 / 6.1.5.0: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM37550&productid=WebSphere%20Portal&brandid=5 Portal 6.1.0.4 / 6.1.5.1: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM37563&productid=WebSphere%20Portal&brandid=5 Portal 6.1.0.5 / 6.1.5.2: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM37648&productid=WebSphere%20Portal&brandid=5 You may need to type or paste the complete address into your Web browser.
Temporary fix
Comments
APAR Information
APAR number
PM39244
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
615
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-16
Closed date
2011-05-26
Last modified date
2011-05-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R610 PSY
UP
R615 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1.5","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
20 December 2021