IBM Support

Getting the message 'Can't load visulaization' in a dashboard when applying local filter

Troubleshooting


Problem

(a) Upload a file that contains a numeric column and one or more attribute column(s) using 'Upload Files'. (b) From My Content, use that file, drag and drop the numeric column. It shows an aggregate number. (c) Click on the top right arrow, drag and drop an attribute column in the local filters area and choose a one or more values by checking the checkbox(es). The dashboard count area spins for a while with the message 'Can't load visulaization'.

Cause

SiteMinder does not allow URLs with the dot character in this environment

Diagnosing The Problem

Getting HTTP code 406 in Fiddler trace

Resolving The Problem

Remove dot character from SiteMinder BadUrlChars

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.0.7","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22010978