APAR status
Closed as program error.
Error description
Content Manager Failing to start with the following error:??CM-CFG-5051 Content Manager failed to initialize the cache subsystem. CM-CFG-5050 A content store cache error occurred while loading the object data. Cause: CM-SYS-5027 A Content Manager internal error occurred while querying the content store cache. Runtime Exception stack trace: CM-SYS-5027 A Content Manager internal error occurred while querying the content store cache.....??Caused by: java.lang.Exception: Cache::Init::/Cache.Init::Duplicate storeID
Local fix
Backup content store. Excute SQL command to find duplicate entr y and remove it. SELECT STOREID, COUNT(STOREID) AS NumOccur rences FROM CMSTOREIDS GROUP BY STOREID HAVING ( COUNT(STOREID) > 1)
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 Refresh * * Pack 1 or * * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack * * 5 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM38625
Reported component name
COG8 BI INST CO
Reported component ID
5724W12IC
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-06
Closed date
2012-11-30
Last modified date
2012-11-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI INST CO
Fixed component ID
5724W12IC
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 November 2022