Fixes are available
Rational ClearQuest Fix Pack (7.1.2.5) for version 7.1.2
Rational ClearQuest Fix Pack (8.0.0.1) for version 8.0
Rational ClearQuest Fix Pack 09 (7.1.2.9) for 7.1.2
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
ClearQuest CMserver_shutdown script causes ClearQuest Full-Text Search WebSphere Application Server profiles to also shutdown. Workaround: Manually start-up any CQ FTS WAS profiles when appropriate.
Local fix
Problem summary
The ClearQuest Web "cmserver_shutdown" unix script calls the ewas_shutdown script which in turn shuts down all running ClearQuest profiles, including ClearQuest Full Text Search profiles.
Problem conclusion
A fix is available in ClearQuest 7.1.2.9. A fix has been made to the ClearQuest Web "cmserver_shutdown" unix script so it only shutdowns the ClearQuest Web cmprofile process and leaves all ClearQuest Full Text Search profiles running.
Temporary fix
Comments
APAR Information
APAR number
PM35961
Reported component name
CLEARQUEST UNIX
Reported component ID
5724G3601
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-03-30
Closed date
2013-02-08
Last modified date
2013-02-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST UNIX
Fixed component ID
5724G3601
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
08 February 2013