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use command line for tm1runti.exe gets error message SystemServerClientNotFound

Troubleshooting


Problem

use command line for tm1runti.exe gets error message SystemServerClientNotFound Server connection failed

Symptom

- same error occur to sample database "plan sample"

- user/password correctly typed in

- Run TI with same user ID is successful in architect

- Able to run tm1runti.exe using -i configuration file

Cause

For some reason user is copy the command from a notepad source. The hyphen in the notepad was in ascii code 150, not ascii code 45. Don't know how it was generated like that.

Diagnosing The Problem

Manually type in the command in command window show tm1runti.exe was able to run through successfully

Resolving The Problem

Tm1runTI.png

Example showing the hyphen in different ascii code using Excel function =code()

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Planning Analytics v2.0 - TM1 Turbo Integrator","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.3","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22010023