Troubleshooting
Problem
STAP install on cloud. STAP service not start from systemd.
Cause
This has been identified as a product defect under APAR GA15687
Diagnosing The Problem
Using Guardium V10 on Linux 7.3 OS.
STAP Version = 101
Kernel version = 3.10.0-693.2.1.el7.x86_64
Customer tried to install STAP into a cloud environment server, but failed with the
following error message:
./guard-stap-10.1.3_r101342_v10_1_3_1-rhel-7-linux-x86_64.sh – --
modules /home/ec2-user/modules-10.1.3_r101342_v10_1_3_1.tgz --ni -k –
dir /usr/local --ktap_allow_module_combos --sqlguardip xx.xxx.x.xx –
tapip xx.xxx.xx.xxx --presets hunter_trace=1
Verifying archive integrity... All good.
Uncompressing guard-
stap....................................................................
....................................
TARGET_TAG=10.1.3_r101342_v10_1_3_1 TARGET_PROCESSOR=x86_64
BUILD_BUILD=101342
Script appears compatible with this system.
Installer is 10.1.3_r101342_v10_1_3_1-linux-rhel-7-x86_64
No ktap detected, proceeding with install
Following attentive actions were attempted:
1. installed STAP 10.1.3_r101342_v10_1_3_1-linux-rhel-7-x86_64 in RHEL 7.3
2. then upgrade OS to RHEL 7.4
K-TAP is now loading but S-TAP was still not starting.
Resolving The Problem
This has been identified as a product defect under APAR GA15687
Error Description:
STAP is not properly ceating guard_ktap.service on RHEL 7 servers when certain directories like /etc/init or /etc/even.d are present.
Found in v10.1.2
RHEL 7.3 and 7.4
Fixed and verified with release v10.1.3_r102091 on rh7u1ppc64t and rh5u11x64t.
Please install the following version of S-TAP (or above) to circumvent:
Install S-TAP version 10.1.3_r102091 or later.
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Document Information
Modified date:
16 June 2018
UID
swg22009381