Troubleshooting
Problem
Having performed a deployment from Cognos 10.2.1 to 11.0.6 which included the Cognos groups and roles along with reference to external namespaces, all the groups were migrated but, on checking it, all the users show as unavailable and it is not possible to setup the security.
Cause
Difference between Cognos Configuration 10.2.1 and 11.0.6 in the LDAP base distinguished name
Resolving The Problem
When migrating content from one content store the security settings in LDAP must be identical to each other in order for the CAM ID not to break, as this breaks the identity mapping.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22008984