Troubleshooting
Problem
When upgrading from IBM Cognos Analytics 11.0.6 to IBM Cognos Analytics 11.0.7 using an over the top install, the single install environment becomes an application tier install for a distributed environment.
Diagnosing The Problem
When you open the cmplst.txt file for your IBM Cognos Analytics 11.0.7 install it shows only an application tier has been installed.
Resolving The Problem
Delete the cmplst.txt file and then try install over the top of your IBM Cognos Analytics 11.0.7 environment. This will reinstall every component making it a single install environment again.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.7","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22008566