Fixes are available
APAR status
Closed as program error.
Error description
Checking out a project+subprojects (2 levels) hierarchy using a GUI, java or classic client, crashes the session. On windows's machines or on the AIX server. -Checking out one project with one subproject (level 1 of subproject) works. -Checking out one project with one subproject (level 1 of subproject) with one sub-sub-project (level 2 of subproject) does not work anymore. --? It does not work if they don't maintain the workarea of the projects. --? It does not work if they maintain the workareas in absolute mode (we didn't try the relative mode) A trace of the checkout on the Classic client returned the following warnings from the ccm_ui.log: ## 11/08/2010 11:03:08 ACcent execution aborted in module proj_co, file ?stdin?, line 2458. 11/08/2010 11:03:08 Warning: remote function failed. 11/08/2010 11:03:08 Warning: illegal string representation of Accent data. .... 11/08/2010 11:03:16 Warning: remote function failed. 11/08/2010 11:03:16 Warning: illegal string representation of Accent data. 11/08/2010 11:03:16 Warning: Exiting CM Synergy. ## A workaround was furnished in the escalation: Adding the 'export LC_NUMERIC='C'' in the ccm_engine fixed the checkout problem. Or use the en_US locale
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Accent does not handle passing floats in non standard numeric locales
Problem conclusion
This has been fixed in Synergy iFix 7.1.0.2.03
Temporary fix
Comments
APAR Information
APAR number
PM28761
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-13
Closed date
2011-03-10
Last modified date
2011-03-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
10 March 2011