Fixes are available
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
APAR status
Closed as program error.
Error description
In ClearCase Remote client 7.1.1, when an extended ASCII file encoded as UTF8 is stored in ClearCase as an element type that is NOT based on type manager 'utf8_file_delta' and the CCRC preferences are NOT explicitly set to use UTF8 as Text File Encoding Then using 'CCRC Integrated (UTF8)' Compare/Merge tool to compare versions results in garbled text. Steps to Reproduce: 1. Use a VOB that is set up for managing UTF8 files in a 7.0.x and earlier environment That is, UTF8 files manged as binary_delta_file or compressed_file 2. Access files in CCRC 7.1.1.x, with default Compare/Merge tool set to 'CCRC Integrated (UTF8)' 3. Invoke 'Compare to Predecessor' Workarounds: 1. Implement 'utf8_file_delta' type manager (In a fully migrated ClearCase 7.1 environment) a. Create a new element type based on type manager 'utf8_file_delta' b. Identify all UTF8 files and chtype them to the new element type c. Ensure that all new files that will have UTF8 content also get managed with the new element type 2. Set the Eclipse workspace 'Text File Encoding' to 'UTF8' CCRC ? Window ? Preferences... ? General ? Workspace ? 'Text File Encoding'
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When determine the encoding of the file,if the type manager of the file is not included in[utf8_file_delta, utf16le_file_delta, utf16be_file_delta, utf32le_file_delta, utf32be_file_delta], then will use the encoding that set in Eclipse "Window?Preferences?General?Workspace" , So to avoid the problem, change the encoding to UTF-8 if none is found in the above specified type manager.
Problem conclusion
Delivered in ClearCase versions 7.1.1.5 and 7.1.2.2.
Temporary fix
Comments
APAR Information
APAR number
PM27735
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-11-29
Closed date
2011-03-28
Last modified date
2011-03-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R711 PSN
UP
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Document Information
Modified date:
28 March 2011