Troubleshooting
Problem
On trying to select any option from the left pane of the Cognos Analytics Welcome page e.g. Team Content, it results in a blank sub-menu when using Internet Explorer 11 browser
Symptom
Resolving The Problem
Upgrade IE11 from...
11.0.9600.17031/Update Versions: 11.0.7 (KB2919355)
to
11.0.9600.18538/Update Versions: 11.0.38 (KB3203621)
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21999876