IBM Support

Maintenance missing in the Rational License Key Centre

Question & Answer


Question

Why is the latest maintenance renewal not booked in the Rational License Key Centre?

Cause

The license model has changed to a version based license model.

Answer

This affects all former Telelogic products only.

The license model was changed in May 2016.

Up until then former Telelogic products used a date-based license system.

Maintenance was booked in the Rational License Key Centre (RLKC) and you needed to generate the maintenance if you wanted to upgrade to a new version that was released after you generated the last license file.

Since May of 2016 we adapted the version based license model which is widely used with other IBM and indeed other IBM Rational products.

With this model maintenance no longer flows into the RLKC.

In the future you only need to regenerate a key when there are changes to the server / machine the license is hosted on.

If you still have a license file that was generated before May 2016 please return your license and generate a new license using the latest version on offer in the RLKC. There is no need to also generate the S&S renewal part.

More information can be logging into the License Key Centre> Getting Help> News and within the FAQ.

Note: Renewals are only visible in the Proof of entitlement document (POE) which can also be viewed by the primary contact in Passport Advantage.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"Licensing","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.3;9.0;9.1;9.2;9.3;9.4;9.5;9.6;9.7","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQHS","label":"Rational Logiscope"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYR86","label":"Rational SDL Suite"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQGX","label":"Rational Tau"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQKV","label":"Rational TTCN Suite"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6RBX","label":"Rational System Architect"},"Component":"Licensing","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQJP","label":"Rational Systems Tester"},"Component":"Licensing","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

Rational Rhapsody

Document Information

Modified date:
27 May 2022

UID

swg21999732