Upgrade to IBM Cognos Analytics - Additional resources

Question & Answer

Question

Where can I find additional resources for IBM Cognos Analytics or the upgrade to IBM Cognos Analytics

Answer

Where to start with an upgrade	User communities and forums	Documentation and Whitepapers
Videos	IBM Cognos Analytics Support	IBM Software Services for Business Analytics

Where to start with an upgrade

Upgrade Central
Upgrade Central is the starting point for any upgrade on IBM Cognos Analytics. Inform yourself around upgrade paths and best practices.

IBM Cognos Analytics Trial environment
Register for the IBM Cognos Analytics Trial environment, and have a look at the latest feature without the need for a local installation.

User communities and forums

IBM Cognos Analytics Community
You can use this community to learn about new IBM Cognos Analytics features and get up to date news on IBM Cognos Analytics. You can also review any topics about the upgrade process and ask your questions. Have a look at the Blog space or connect in the Forum.
Subscribe to the RSS feed.

Cognos Analytics Forum within the IBM Support Portal

IBM Cognos Analytics product info
Want to learn more about IBM Cognos Analytics? Try it out today. Want to hear about customer success stories? Find them here.

IBM Business Analytics Proven Practices site
Created by IBM experts from real-life customer experiences, these proven practices provide technical information that will help you succeed with IBM Business Analytics products in your specific technology environment.

IBM Visualization community (formerly IBM Analyticszone)
Use this community if you have questions on customizing Rave1 visualizations.

Documentation, articles, and white papers

IBM Cognos Analytics information Center
You have access to all IBM Cognos Analytics documentation, updated for every new release. Have a look at what´s new per Cognos Analytics Release.

Technotes
All technotes created for Cognos Analytics 11

developerWorks
For all articles, Redbooks, and other resources about IBM Cognos Analytics and IBM Cognos Business Intelligence.

Videos

IBM Cognos Analytics playlist
Frequently posted videos to get you up to speed on new IBM Cognos Analytics capabitilites.
Subscribe to the IBM Business Analytics Support Youtube channel.

IBM Cognos Analytics Support

Contact IBM Support
Search through available support content and connect with IBM support through a service request.

Supported Environments
Verify the conformance of your environment.

Continuous delivery FAQ
The support lifecycle of IBM Cognos Analytics is continuous delivery. What does continuous delivery stand for?

eCustomer Care Contact
Having problems downloading IBM Cognos Analytics or having problems accessing Passport Advantage? Contact eCustomer Care.

IBM Software Services for Business Analytics

IBM Cognos Business Intelligence Service Offerings
To help accelerate successful deployment of your upgrade, IBM Software Services for Business Analytics can work together with you to provide an upgrade service that best meets your needs. From onsite to remote upgrades, our flexible services help you achieve your goals. The IBM Cognos Business Intelligence Service Offering works closely with IBM Cognos Support, Education, and Product Development organizations in planning and executing your upgrade.

Contact your local IBM Services team

Other

RFE community
Are you missing a functionality or feature? Forward it in the RFE community.

Related Information

Upgrade Central

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