A fix is available
APAR status
Closed as program error.
Error description
Environment: - Microsoft Windows / Linux - IBM Rational Asset Manager 7.5.1.1 - Web Browser : Microsoft Internet Explorer 8.0 Reproducible Y/N: Y Description of problem: Performance drops when adding reviewers to large Lifecycle (more than 12 stages). The 'Add reviewer' dialog may take a long time to open/appear. Steps to reproduce Log out and log in as an publisher license user(this time I choose user1) Navigate to an asset (the asset is in Draft state) Click 'add reviewers...' The add reviewers input dialog appears after 18 sec. Add reviewer etc... Click save (Lifecycle configuration). the dialog 'saving lifecycle...' appears after 1 second. The save is completed after about 22 seconds Expected: The add reviewers input dialog shoudl appear immediately or a notification to the user should be given so the user is aware of what is happening. Workaround Use Firefox instead of Internet Explorer.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Performance drops when adding reviewers to large Lifecycle (more than 12 stages). The "Add reviewer" dialog may take a long time to open/appear. Steps to reproduce: 1. Navigate to an asset (the asset is in Draft state) ? ? ? ? ? ? ? ? ? 2. Click 'Add reviewers...' ? 3. The add reviewers input dialog appears?after 18 sec. Expected: The add reviewers input dialog should appear immediately or a notification to the user should be given so the user is aware of what is happening.
Problem conclusion
I was under the assumption that this was just opening the add reviewers dialog (e.g. clicking the Add Reviewers... button in the lifecycle editor). But after re-reading the description, it seems they're talking about clicking the Add reviewers... link that's in the blue bar on every asset tab (see attachment 42633). That does a complete page load of the review page, opens the lifecycle editor, then opens the dialog. One thing we could do is provide a "Loading..." message while the lifecycle editor is loading. I think that's where the customer is getting confused as to what's going on.
Temporary fix
Comments
APAR Information
APAR number
PM73909
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-28
Closed date
2013-04-02
Last modified date
2013-04-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL ASSET MGR
Fixed component ID
5724R4200
Applicable component levels
R751 PSN
UP
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Document Information
Modified date:
29 October 2021