Fixes are available
Rational ClearQuest Fix Pack 05 (8.0.0.5) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
Value of short string fields with Drop-down list box control could not be emptied when using the backspace of keyboard instead of the mouse on CQWeb. Steps to reproduce: 1- Create a new Short string field; name it: 'Text' on record Defect on the DefectTracking schema. 2- Add Constant list values to the field. 3- Update the record form adding the new filed as a Drop-down list box control. 4- Check schema in and upgrade database. 5- Log in CQWeb, submit or modify a record, depends on the form that was updated. 6- Select a value in the field 'Text' and save record. 7- Modify same record and delete the selected value in the field 'Text' using backspace on keyboard not the mouse to drop down the list. As there is no blank line in the list of values, you will be prompted with warning: 'The value entered is not valid'. Click OK and save, the deleted value still exists. If you have a blank line in the list of values, no warning is prompted and same behavior, i.e. saving the record the deleted value still exists. This is not the same behavior in CQWeb pre v. 8.0.0.x and on CQ Windows client. Emptied value with the keyboard is saved correctly. Reproduced on CQ 8.0.0.3 both browsers; IE and FF. Attached is set of dbs ready with the field 'Text' to reproduce; DB.zip
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** ClearQuest Web short string fields with drop-down list box controls can not be made blank when using your keyboard's backspace key rather than your mouse. If the field has been made blank and is not in the list of values, you will be prompted with warning: "The value entered is not valid". After Clicking "OK" and "Save", the value which was deleted still exists.
Problem conclusion
A fix is available in ClearQuest 8.0.0.5. Clearing ClearQuest Web short string fields in drop-down list box now has consistent behavior when using both a mouse and a keyboard. If the field has been made blank via a backspace, clicking "Save" successfully removes the deleted value. This makes it consistent with ClearQuest Web 7.1.2.x.
Temporary fix
Comments
APAR Information
APAR number
PM71702
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-28
Closed date
2012-12-15
Last modified date
2012-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSN
UP
Document Information
Modified date:
15 December 2012