Fixes are available
Rational ClearQuest Fix Pack 08 (7.1.2.8) for 7.1.2
Rational ClearQuest Fix Pack 04 (8.0.0.4) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
After following the steps to configure the Report Server for ClearQuest (https://publib.boulder.ibm.com/infocenter/cqhelp/v7r1m0/topic/c om.ibm.rational.clearquest.webadmin.doc/topics/c_rpt_rs4cq_confi g_WAS.htm ) the reportalprofile fails to start after stopping it to apply the changes made by the Deploy_RCQR_eWAS.py script. In native_stderr.log the following is found: ---- The java class is not found: Files.IBM.RationalSDLC.ClearQuest.RCQR.server.teamserver.propert ies
Local fix
Problem summary
When configuring the Report Server for ClearQuest the python scripts contain spaces on the urls which cause the associated WAS profile to start correctly
Problem conclusion
A fix is available in ClearQuest 7.1.2.8 and 8.0.0.4. The ClearQuest Install Manager has been changed to handle url-like paths without spaces.
Temporary fix
Comments
APAR Information
APAR number
PM70688
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-10
Closed date
2012-10-17
Last modified date
2012-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSN
UP
Document Information
Modified date:
17 October 2012