APAR status
Closed as program error.
Error description
Customer is changing Controller version, for example downgrading from Controller 10.1.1 to 10.1.0. ????Customer uninstalls 10.1.1 client from device (e.g. desktop PC) and then installs Controller 10.1.0 client (CCRLocalClient.MSI). Afterwards, user launches Controller. User tries to use Excel-based functionality. User receives error message.????====================??A critical error occured in Controller Link, probably due to missing file(s),??and you won't be able to work with it.??Please contact your system administrator.??Error Descr:??Automation error??The system cannot find the file specified.??[OK]??IBM Cognos Controller Link??CoCreateInstance(ControllerXLDisp.MsgPusher) failed with 0x80070002??[OK]
Local fix
Uninstall any current/existing Controller client, delete the 'ba d' registry key, and then re-install the correct Controller clie nt version. See Technote for more details: http://www-01.ibm.com/support/doc view.wss?uid=swg21600957
Problem summary
**************************************************************** * USERS AFFECTED: * * All * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Controller 10.1.1 FP1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM70682
Reported component name
COG CONTROLLER
Reported component ID
5724W24CO
Reported release
A10
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-08-10
Closed date
2012-11-12
Last modified date
2012-11-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONTROLLER
Fixed component ID
5724W24CO
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
08 August 2024