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Getting 'BMT-MD-0003 CCL-BIT-0005 A socket reported a communication error' when publishing a package into an environment with SSL enabled dispatchers and gateway

Troubleshooting


Problem

Getting the following error message when trying to access datasources or publishing packages: BMT-MD-0003 CCL-BIT-0005 A socket reported a communication error. CAM_Connect=0xfffffff4 -12CAM-CRP-0026 The underlying socket: '169.54.2.20:9300' returned an error.10056Could not connect the socket, errno: 0x2748(10056)

Cause


The value of the property 'Standards conformance' in Cognos Configuration - Crypto is set to NIST SP 800-131A and the SSL certificate used in the server was an SHA certificate

Resolving The Problem

Set the value of the property 'Standards conformance' in Cognos Configuration - Crypto to 'IBM Cognos', save the changes, restart FM

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21995759

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