Fixes are available
Rational ClearQuest Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
When using the UCM CC/CQ integration on Windows XP OS (not Windows 7, Windows 2008 Server OSes), when selecting or switching between UCM activities in the ClearCase Project Explorer 'My Activities' view the following non-blocking error is received upon each selection change: IDispatch error#160 Caught An Unhandled Exception At The OLE Call Boundary - File: \bugbert.src\cqole\oadsession.cpp Line: 1550 Thread: 2084 Unable to find user database 'SAMP', please check the name. Clicking OK to dismiss the error works. Impact: Viewed as a nuisance and confusion to end users.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest UCM * **************************************************************** * PROBLEM DESCRIPTION: * * When using the UCM ClearCase/ClearQuest integration on * * Windows XP or Window 2003, selecting or switching between * * UCM activities causes an "IDispatch error #160" error * * message in the ClearCase Project Explorer "My Activities" * * view. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.13 and 8.0.1.6. When using the UCM ClearCase/ClearQuest integration on Windows XP or Windows 2003, selecting or switching between UCM activities now works fine. There is no longer an error message in the ClearCase Project Explorer "My Activities" view.
Temporary fix
Comments
APAR Information
APAR number
PM65394
Reported component name
CLEARQUEST UNIX
Reported component ID
5724G3601
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-23
Closed date
2014-12-16
Last modified date
2014-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSN
UP
R801 PSY
UP
Document Information
Modified date:
28 October 2021