IBM Support

PM65204: DOORS module will be opened in read-only mode if another Synergy database is disabled.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error:
    'Cannot connect to Change Management server.
    Please check Change Management server status or module
    configuration.
    This module will be opened in read-only mode'
    if a user opens a DOORS module that is configured for the
    DOORS-Change OSLC integration for Synergy database A, while he
    has roles assigned to two Synergy databases (A and B) and while
    database B is disabled in Rational Change.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    DOORS module will be opened in read-only mode if another
    Synergy database is disabled.
    

Problem conclusion

  • Fixed in Rational Change 5.2.0.7 and planned for 5.3.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65204

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-22

  • Closed date

    2012-06-14

  • Last modified date

    2012-06-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R520 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 June 2012