Fixes are available
Rational ClearQuest Fix Pack 07 (7.1.2.7) for 7.1.2
Rational ClearQuest Fix Pack 03 (8.0.0.3) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
After update ClearQuest from 7.1.2.4 to 7.1.2.5, the registry entries were cleared on Windows 2008.
Local fix
Problem summary
After updating the version of ClearQuest on Windows 2008 platforms, the entries for the email notifications are cleared in the registry.
Problem conclusion
A fix is available in ClearQuest 7.1.2.7 and 8.0.0.3. The Windows Registry keys will be preserved and restored accordingly during the update and re-install scenarios.
Temporary fix
Comments
APAR Information
APAR number
PM61319
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-27
Closed date
2012-09-28
Last modified date
2012-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
28 September 2012