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Conditional Styles in Cognos Analytics 11.0.4 throw HAL Error

Troubleshooting


Problem

When trying to apply conditional styles to any object within Cognos Analytics 11.0.4 report studio a HAL error and 404 not found error is thrown.

Symptom

errorAPAR.PNG

HAL ERROR:

External script file load failed:

The web request failed.

404 - Not Found

URL: cchl/_V1A.js

Response Text:

Error 404: javax.servlet.ServletException: java.io.FileNotFoundException:SRVE0190E: File not found: /V1

Cause

The Reverse proxy URL rewrite rule pattern within servername/ibmcognos/bi -> URL rewrite in IIS is improperly configured.

Environment

Cognos Analytics 11.0.4

Resolving The Problem

Modify the Reverse proxy pattern from within IIS rewrite rules located at server/ibmcognos/bi -> URL rewrite

From

(^$)|(v1(/.*)?)

To

(^$)|(^v1(/.*)?)

Add the ^ before the v1

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Report Authoring v11x","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21994374

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