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Document can be Downloaded only when connected to Wi-Fi

Question & Answer


Question

MaaS360 for iOS app does not approve downloading documents whose file size is 20MB or more. While connected to Wi-Fi clicking on "download all" 20+mb files are downloadable only on Wi-Fi msg is displayed. Why is this message displayed? "Files over 20MB+ will be downloaded only on Wifi"

Answer

The reason for the message to be shown before single/multiple doc download request given by User started is to warn the user that during download the network may change to Cellular and some of the files will not be downloaded.

For example the user starts downloading on wifi

  1. On clicking "download all" 20+mb files are downloadable only on wifi msg is displayed.
    Why the message on wifi ?
    Lets say user starts downloading on wifi and then jumps to cellular data then it will skip the 20+mb files and download other files.
  2. The message is always shown once no matter how many 20+mb files are present.
  3. Behaviour - It will download all the files including the 20+mb files.

On Cellular data
  1. On clicking "download all" 20+mb files are downloadable only on wifi msg is displayed.
  2. Behaviour - It will skip 20+mb Files and download rest of the files.

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Product Synonym

IBM MaaS360 Mobile Device Management (SaaS)

Document Information

Modified date:
16 June 2018

UID

swg21987049