A fix is available
APAR status
Closed as program error.
Error description
FTE reported a failure to write to disk via the following message: "BFGUT0004E: An internal error has occurred. An unexpected condition has occurred that has resulted in the abnormal end of this process. Failure data could not be captured.'. The process then hung. No FFDC message was generated. FTE should always capture failure data whenever a failure occurs. This APAR is raised to correct the code to generate for diagnostic purpose an FFDC message to the event log if there is a failure to write to disk.
Local fix
Problem summary
In some circumstances IBM WebSphere MQ File Transfer Edition may be unable to write an FFDC to disk. The disk may be full for example. In such cases the product would discard the collected data and the reason for the failure or ABEND would be lost. USERS AFFECTED: All PLATFORMS AFFECTED: All
Problem conclusion
The code which collects data in the event of failure and attempts to write an FFDC or ABEND file to disk has been altered to write the captured information to the agent's output0.log if it is unable to write the FFDC or ABEND file. This could still fail if the agent fails to append to the log file for the same reason it failed to write the FFDC or ABEND file. But in many cases this should ensure the failure information is still captured. The fix for this APAR is currently targeted for inclusion in fix pack 7.0.4.2.
Temporary fix
Comments
APAR Information
APAR number
PM57312
Reported component name
WMQ FTE Z/OS
Reported component ID
5655U8000
Reported release
702
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-02-02
Closed date
2012-03-26
Last modified date
2012-03-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WMQ FTE Z/OS
Fixed component ID
5655U8000
Applicable component levels
R702 PSY
UP
R703 PSY
UP
R704 PSY
UP
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"WebSphere MQ"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.2"}]
Document Information
Modified date:
28 October 2021