APAR status
Closed as program error.
Error description
When importing a report into Microsoft Excel 2007 using Cognos for MS Office, the report never successfully returns. It remains stuck at the "Checking the system for prompts." dialog indefinitely until the request is manually cancelled. ??Further analysis into the bug indicates that this issue appears to only occur when the Tree Prompt selection of the prompted report contains an ampersand (&). ??The same report works fine with Cognos for MS Office (Go Office) 8.3.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to Cognos Office Connection 10.2 * * or * * Upgrade to IBM Cognos for Microsoft Excel 10.1.1 Fix Pack 1 * * and Cognos BI Server 10.1.1 Fix Pack 2 * * or Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix * * Pack 2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM56882
Reported component name
COG8 BI REPORT
Reported component ID
5724W12RS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-27
Closed date
2013-03-28
Last modified date
2013-03-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI REPORT
Fixed component ID
5724W12RS
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
28 March 2013