APAR status
Closed as program error.
Error description
Client is seeing frequent PPESBusServer.exe dump files being generated.??This causes an outage in their entire PowerPlay reporting environment as it takes some time for a new PPESBusServer.exe process to get created and to accept new requests. ??All of the stack traces for the dumps are identical:??pes_dispatch_cpi!EmbeddedPPService::handlePPESAdminR equest+16c40 ?pes_dispatch_cpi!EmbeddedPPService::handlePPESAdminRequest+66b9 1 ?pes_dispatch_cpi!EmbeddedPPService::handlePPESAdminRequest+a425 8 ?pes_dispatch_cpi!EmbeddedPPService::handlePPESAdminRequest+9dd4 3 ?CCLCore!CCLThread::main+52 ?CCLCore!i18nStringIteratorFree+5b0f ?msvcr71!_threadstartex+6f ?kernel32!BaseThreadInitThunk+e ?ntdll!__RtlUserThreadStart+70 ?ntdll!_RtlUserThreadStart+1b??Note: The above call stack is seen without the proper debug (PDB) symbol files in place. Bringing the .dmp files into our lab with correct symbol files reveals the following call stack (all identical):?...?pes_dispatch_cpi!QPListener::handleStatusReport+ 0x2a0 ?pes_dispatch_cpi!StatusListenerServer::handle_client_packet+0xd 1 ?pes_dispatch_cpi!DatagramServer::run+0xd8 ?pes_dispatch_cpi!PPThread::run+0x33 ?CCLCore!CCLThread::main+0x52 ?CCLCore!cogThreadStartRoutine+0x8f ?msvcr71!_threadstartex+0x6f ?kernel32!BaseThreadInitThunk+0xe?ntdll!__RtlUserThreadStart+0x7 0?ntdll!_RtlUserThreadStart+0x1b
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix * * Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM56635
Reported component name
COG8 BI POWPLAY
Reported component ID
5724W12PS
Reported release
A10
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-24
Closed date
2012-07-24
Last modified date
2012-07-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI POWPLAY
Fixed component ID
5724W12PS
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC6Q3Z","label":"PowerPlay Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
24 July 2012