APAR status
Closed as program error.
Error description
Java out of memory error when viewing a large HTML report in a Cognos Viewer portlet. (the PRS error changes everytime but the underlying out of memory is always there) PRS-INS-1425 An error encountered executing operation request. Details java.lang.OutOfMemoryError Stack trace gathered from the XTS ipf trace: Stack dump: com.cognos.xts.XTSException: block.executionexception at com.cognos.xts.XTSBlockOrganizerThread.executeBlock(XTSBlockOrga nizerThread.java:713) at com.cognos.xts.XTSBlockOrganizerThread.run(XTSBlockOrganizerThre ad.java:169) at com.cognos.xts.common.thread.XTSThread.run(XTSThread.java:94) Running that same report from IBM Cognos Connection directly works without a problem. The important observation to note is the memory consumption for the JAVA process when comparing running the report from public folders (report viewer) VS running the report in a Cognos Viewer portlet. We can see that the JAVA memory grows very high when going through the portlet, eventually surpassing the JAVA heap memory.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack * * 1 or * * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack * * 5 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM54986
Reported component name
COG8 BI INST CO
Reported component ID
5724W12IC
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-12-23
Closed date
2012-11-30
Last modified date
2012-11-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI INST CO
Fixed component ID
5724W12IC
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 November 2022